The freeze of EDD fraud linked to “ Atari ” technology, according to the legislator
A family in South Valley is struggling financially because of COVID and then because of confusion with state unemployment benefits.
CORIN HOGGARD: Jeremy May’s job at Denny dried up when COVID restrictions hit California, but he and his family were left afloat with savings and unemployment payments from the state. In other words, until someone else makes a fake EDD card with their number.
JEREMY CAN: They obviously tried to use my card at the 99 Cent store, and they registered it at the Bank of America in Las Vegas.
CORIN HOGGARD: The account was frozen for fraud, but the Visalia man settled it and got his $ 1,720 back a day later. A few months later, the same amount is gone. A spokesperson for the State Department for Employment Development said they were working with Bank of America to resolve fraud cases as quickly as possible and get the bank to unfreeze the accounts. In some cases, EDD will issue a check to make sure people get their money.
CORIN HOGGARD: May says he contacted EDD on several occasions and four months later received a letter saying his case was closed and the money should be in his Bank of America account. But Bank of America says it has no money, which makes it just another example of incomplete communication between the two entities.
DEVON MATHIS: I will tell you that it is extremely frustrating.
CORIN HOGGARD: Devin Mathis is May’s representative in the state assembly. He says his office has received 350 cases of ESD in the past year, and one of the main reasons is outdated technology.
ERIKA LI: Many of the systems that the government uses for many very complex programs were built 20 or 30 years ago.
DEVON MATHIS: Our computers in the state of the world’s fifth largest economy are older than Atari.
CORIN HOGGARD: It offers billions of dollars to buy new hardware and software. He won’t arrive in time for May. He’s back to work, however, and starting to regain the hours he wasted at work. It will never recoup the hours spent fixing a problem someone else created.
JEREMY CAN: I just want answers. So I just want anyone to tell me why my money isn’t there, and no one can.
CORIN HOGGARD: Corin Hoggard, ABC30 Action News.